Online passport appointment system launched in HK

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The launching of the new online passport appointment system on July 14


We’re first.

To better serve Filipinos in Hong Kong, Foreign Affairs Secretary Teodoro Locsin Jr. on Sunday launched at the consulate the Department of Foreign Affairs’ (DFA) first online ePassport appointment system for overseas Filipinos.

Locsin said the DFA decided to launch the new system so that overseas Filipino workers in HK who need a new passport would be spared from spending their day off just queueing in line at the consulate.

“It is clear to me that your one day of ‘me time’ is a right and also a precious gift spent for resting and reconnecting with families and loved ones back home,” Locsin said in his speech at the launching ceremony.

“This system will slash the long passport queues by providing an easy to navigate, faster and more convenient way of booking passport appointments,” he said.

Passport applicants can book their appointment through a dedicated DFA website:

After filling up the application form, they can have it printed out together with the DFA Passport Application System Confirmation Notification before their appointment date.

“You can book your appointment slot online on your preferred date and time and get a printable version of your actual application form,” Locsin said.

“It only takes a few minutes on your mobile phone’s browser or computer to complete the process. No more queueing for an appointment,” he added.

On their appointment date, applicants should proceed to Windows 6 o 7 at the consulate in Admiralty and present the printed documents–their application form and booking notification–and their old passport.

Once these are verified,  the applicant will then go to the cashier at Windows 1, 2, or 3 to pay the HK$480 passport fee.

The applicant’s biometrics—their photo and fingerprints–will be taken and her documents scanned so that these could be sent to Manila. The new passport will then be available in six weeks.

The new system will take effect on August 1 but the consulate will still accommodate walk-in passport applicants.