Manila-bound flights from Hong Kong continue, PAL reminds
Philippine Airlines (PAL) passenger flights to Manila will still be available, the country’s flag carrier said, after Hong Kong banned inbound trips from Manila operated by the airline until Sept. 11.
The ban took effect on Aug. 29, after three passengers from PAL flight PR300 on Aug. 27 tested positive for Covid-19 upon arrival in Hong Kong.
But PAL said in a statement on Monday that the three passengers, two Filipinos and one Chinese national, presented negative Covid-19 test results when they checked in before their flight.
The airline said it complies with industry and regulatory safety protocols in the Philippines and overseas.
“We reiterate that the top priority of Philippine Airlines has always been the safety and health of our passengers,” PAL said. “We assure the flying public that strict safety measures are in place to protect our passengers throughout the journey on all our flights.”
PAL added that each of its planes has high-particulate efficiency air (HEPA) filters for clean cabin airflow and cabin crew wear full personal protective equipment.
“Every aircraft surface is also sanitised and disinfected after every flight,” it said.
But the airline said it will comply with the restriction and operate all-cargo flights into Hong Kong.
Passengers affected by the flight suspensions can rebook their trips, refund their ticket costs, or convert their tickets into travel vouchers for future flights, PAL said. Rebooking and refunding fees will be waived.
Hong Kong also barred Turkish Airlines flights from landing in the city from Aug. 29 to Sept. 11 after three passengers were found infected with Covid-19.