Fraudulent websites and phishing messages related to Alipay Financial Services (HK) Limited

 The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to a press release issued by Alipay Financial Services (HK) Limited relating to fraudulent websites and phishing messages. The relevant stored value facility (SVF) licensee has reported the case to the HKMA.

The fraudulent website links reported by the SVF licensee known at the time are as follows:

  • 1[.]ailpay1[.]cc
  • alipayhk[.]ceaws[.]com
  • alipayhk[.]tzhmh[.]com
  • a[.]alipayhk5[.]cc
  • hk[.]alipayc05[.]cc

A press release issued by Alipay Financial Services (HK) Ltd:

Telecommunications fraud emerges in an endless stream. Criminals fabricate false information to defraud through telephone, Internet, and SMS. In recent years, there have been many fraudulent cases involving phishing text messages, causing losses to the public.

AlipayHK has always attached great importance to the security of user accounts. It has a smart risk management system to provide real-time risk protection 7×24. It also has multiple verification methods and instant account freezing services to ensure account security.

AlipayHK has recently noticed related fraudulent methods, and immediately took a number of measures to strengthen prevention, so as to avoid the loss of users’ property as much as possible. AlipayHK has strengthened risk control management, intercepted suspicious transactions, provided instant account freezing services to help users reduce losses, and provided assistance after reporting to the police. At the same time, AlipayHK has notified the Hong Kong Monetary Authority and the Hong Kong Police of the counterfeit website and SMS*, and will also take other necessary and appropriate actions to protect the interests of users. In addition, AlipayHK also makes safety reminders on the APP and official website, and exposes some counterfeit websites, so that citizens can be more vigilant and detect fraudulent and phishing text messages as much as possible.

How to identify phishing text messages? AlipayHK reminds the public again that AlipayHK will never take the initiative to provide any links through mobile phone text messages or emails, asking users to log in or verify AlipayHK accounts or reset account passwords. Please do not click on any links in text messages or other suspicious websites to disclose personal account information, and the official website of AlipayHK is If the user suspects that the account has been stolen, he can go to the AlipayHK official website to immediately freeze all functions of the account, and immediately call the police for help. AlipayHK will fully assist the police in the investigation and minimize the loss of users.

AlipayHK will continue to improve and strengthen preventive measures, and continue to strengthen anti-fraud education for citizens.

The HKMA wishes to remind the public that anyone who has provided his or her personal information or account credentials, or who has conducted any financial transactions, through or in response to the websites or messages concerned, should contact the relevant SVF licensee, and report to the Police or contact the Anti-Deception Coordination Centre of the Police at 18222.